services & support


we can help you with you problems

Our food delivery robot, greatly improve the operational efficiency of restaurants, contactless delivery service can be applied to a number of scenarios, to meet the needs of different scenarios of delivery, not only restaurants, hospitals, companies, offices and supermarkets are applicable.


Happy Clients


Selling worldwide


Product damage within two years


Frequently Asked Questions

We can provide CE, ROHS, FCC, PSE.

Our company is the source factory. It has its own professional robot R&D base and factory.

No, no free sample can be given.

You can directly pay via alibaba link that we sent to you. Or you can pay to the account we listed on PI.

It's about 5-7 workdays for sample order and 20-25 workdays for batch order.

Our quality warranty period is one year. Any quality problem will be solved to customer satisfactions. We have 3 ways to support you in terms of after-sales service: 1. We can send materials and videos to you. 2. Video Conferences with you. 3 Cloud Platform Remote Control.

Yes, we can print your private logo according to your request. OEM and ODM are both acceptable. The material, color, style can customize, the basic quantity we will advise after we discuss.

We accept EXW, FOB, CFR, CIF, etc. You can choose the one which is the most convenient or cost effective for you.

After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3 working days. The samples will be sent to you by air and arrive in 14 days.

Our main exports are 4 series of robots: 1. Delivery series. 2. Disinfection series. 3. Cleaning series. 4. Robot chassis.


Most people feel comfortable

Pre-sales Services

Product introduction

The pre-sales services of food delivery robot enterprises include the following.


Companies can provide customized solutions based on customer needs, including the number of robots, layout, and equipment equipped to meet the specific needs of customers.

Technical advice

Product introduction: Enterprises can introduce the functions, features, performance parameters and other information of the food delivery robot to customers through official websites, product manuals, brochures, etc.

Training services

Companies can provide customers with training services for food delivery robots, including training in operation guidance, maintenance, troubleshooting, etc., to ensure that customers can skillfully operate food delivery robots.

Prototype demonstration

Companies can provide prototype demonstration services for food delivery robots, so that customers can experience the working effect and operation process of the robot and understand the performance of the robot.

Pre-sales support

Companies can provide pre-sales support services, including hotlines and online customer service, to answer customers' questions and provide technical support so that customers can better understand and purchase meal delivery robot products.

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